If you have Visio 2013 installed and recently upgraded to Office 2021, you may have run into installation conflicts or errors. This guide explains exactly why this happens and how to resolve it.
Why Visio 2013 and Office 2021 Conflict
The core issue is the installer architecture:
- Visio 2013 uses the traditional MSI (Windows Installer) format
- Office 2021 uses Click-to-Run (C2R), a virtualised streaming format
Microsoft does not support mixing MSI-based Office products with Click-to-Run Office products on the same machine. When you try to install Visio 2013 alongside Office 2021, the installer detects the conflict and blocks or rolls back the installation.
Can You Install Visio 2013 With Office 2021? (Short Answer)
Not directly. Microsoft blocks MSI + C2R combinations. However, you have three working options depending on your situation:
Option 1: Upgrade to Visio 2019 or Visio 2021 (Recommended)
The cleanest solution is to replace Visio 2013 with a newer version that uses Click-to-Run — Visio 2019 or Visio 2021. Both install alongside Office 2021 without any conflict.
You can buy a genuine Visio key from MyLegitKeys and download the installer directly from Microsoft. Visio 2019 and 2021 use the same C2R architecture as Office 2021, so there are no compatibility issues.
Option 2: Use Visio 2013 in a Virtual Machine
If you need to keep using Visio 2013 specifically (for legacy file formats or company policy), run it inside a Windows virtual machine (VirtualBox or VMware). Install your MSI-based Office/Visio 2013 inside the VM and run Office 2021 on the host.
Option 3: Uninstall Office 2021 and Use Office 2016/2019 MSI (Not Recommended)
Visio 2013 is compatible with Office 2013, 2016 MSI, and 2019 MSI builds. If you downgrade to an MSI version of Office, the conflict disappears. However, you lose Office 2021 features and this is rarely worth it.
Step-by-Step: Installing Visio 2021 to Replace Visio 2013
- Uninstall Visio 2013 — Go to Settings > Apps > search “Visio” > Uninstall
- Get your Visio 2021 or 2019 key — Purchase from MyLegitKeys (instant delivery)
- Download the installer — Visit setup.office.com and sign in with a Microsoft account, or download the Volume License installer from Microsoft
- Activate with your key — Open any Visio app, go to File > Account > Activate and enter your product key
- All existing .vsd and .vsdx files open normally — Visio 2021 is fully backward compatible with Visio 2013 files
Error Messages You Might See
If you attempt to force-install Visio 2013 with Office 2021 already present, common errors include:
- “The following applications need to be closed before continuing the install”
- “Setup is unable to proceed due to the following error(s): A version of Microsoft Office is already installed”
- Installation silently rolling back with no clear error
These all point to the same MSI/C2R conflict. The fix is the same: use a C2R-compatible Visio version (2019 or 2021).
Are Visio 2013 Files Compatible With Visio 2021?
Yes. Visio 2021 reads and writes all legacy .vsd and .vsdx formats going back to Visio 2003. Upgrading from Visio 2013 to 2021 will not break any of your existing diagrams.
Summary
| Situation | Solution |
|---|---|
| Office 2021 + need Visio | Buy Visio 2019 or 2021 (C2R compatible) |
| Must keep Visio 2013 | Run it in a VM alongside Office 2021 on host |
| Visio 2013 file compatibility | All .vsd/.vsdx files open fine in Visio 2021 |
The bottom line: Visio 2013 cannot be installed alongside Office 2021 on the same machine due to MSI/Click-to-Run architecture incompatibility. The recommended fix is upgrading to Visio 2019 or 2021, which are fully compatible with Office 2021 and all your existing Visio files.
Need a genuine Visio 2021 key? View Visio licenses at MyLegitKeys — instant delivery, lifetime activation.
