How to fix urban VPN connection error?

How to fix urban VPN connection errors?

Urban VPN is a popular virtual private network (VPN) service that helps users securely browse the Internet, bypass geo-restrictions, and maintain their privacy online. However, despite its many benefits, users often need help with connection errors while using Urban VPN. These errors can range from simple issues like slow connection speeds to more complex problems like the inability to connect to servers. This article aims to provide users with a comprehensive guide on fixing these connection errors and ensuring a smooth and seamless VPN experience. Whether you are using a first-time or a seasoned VPN enthusiast, this article provides practical tips and solutions to help you resolve any connection problems you may encounter while using Urban VPN.

Urban VPN not working? Try these EASY fixes! (February 2023)

Causes of urban VPN connection error

Server Overload: If you encounter slow connection speeds or failures, try connecting to a different server. Urban VPN provides users with a wide range of servers, and connecting to a different server can often resolve the issue. Connecting to a server closer to your physical location can also reduce latency.

Network Configuration:

If you are having trouble connecting to the VPN server, try temporarily disabling your firewall or antivirus software. You can also add an exception for the VPN client in your firewall settings. If this does not work, you can disable other network configurations like port forwarding, DMZ, and UPnP.

Router Configuration:

If you encounter connection problems with your router, try resetting it to its default settings. You can also update the firmware on your router to the latest version. You can contact your router manufacturer for additional support if you still need assistance.

Internet Speed:

Slow internet speeds can impact VPN connections and cause them to fail or be slow. To resolve this issue, try connecting to a different internet source, such as a Wi-Fi network or a wired connection. You can also disable any other applications or services that may be using your internet connection.

Incorrect Login Information:

Double-check that you have entered the correct username and password if you encounter connection problems due to incorrect login information. You can try resetting your password or contacting the Urban VPN support team for assistance.

It’s important to note that different connection errors may require different solutions, and the above solutions may not resolve all issues. After trying these solutions, you can contact the Urban VPN support team for additional assistance if you still encounter problems.

Steps to Fix Urban VPN Connection Error

Check your Internet connection.

Check if you are connected to the Internet. Even if it seems obvious, double-check your network connection. Always make sure that the device is connected to the correct access point.

Restarting the terminal may have an unexpected effect and may fix many seemingly random difficulties.

Change your VPN connection settings.

Your Urban VPN connection is not configured properly, so there may be a problem with the connection. In this case, you can change two settings.

  • Destination Server Region
  • You selected the tunnelling protocol (OpenVPN, L2TP/IPSec, IKeV2/IPSec).

Try changing the above settings to see if the connection problem is resolved.

Incorrect VPN protocol

Urban VPN connection failures are usually caused by users not using the correct username and password. This happens if you choose a poor password or one easy for hackers to guess. If your identity gets stolen by someone, they may be capable of logging in to your account, whether it’s a VPN or a direct link, without thinking too much about their behaviour. As a result, the Urban VPN service works fine even if it is blocked and fails to access the website anonymously.

There are many different types of protocols, each with its advantages

Reinstall Urban VPN

If your Urban VPN doesn’t work, you may have picked up a bug or error, and your software may be suspended.

It is a good idea to reinstall the software to fix the bug.

You get the latest version of Urban VPN by reinstalling, including updates to fix bugs and install new software, which will clear any errors and bugs you’ve found.

Bad VPN usernames and passwords

The most common cause of urban VPN connection failure is the incorrect user name and password selection. This could be due to a malicious hacker having guessed to access your account or stealing information from an unsecured website. The best way to check if you can use an urban VPN service is to connect to a server outside of your country and test yourself if it works under various user names. If this does not solve the issue, please call customer support or check online forums for any issues that may affect your privacy on the Internet.

Check your firewall or antivirus.

Another thing you can see is the firewall settings. You must check if your antivirus program or firewall is blocking your Urban VPN. If so, try temporarily disabling your antivirus program (note what you’re looking at while disabling it) and see if that solves your Urban VPN connection issue.

You may need to consult the firewall vendor to resolve the issue if that is the case. But if not, don’t worry. You can try the following other effective ways to fix it:

Change VPN Service

Urban VPN connection errors can be resolved by changing your VPN service. This problem can be caused by overload or connectivity problems. The first thing to do is to select a VPN provider that does not experience such problems. That way, your computer and server can communicate properly, which will solve the problem.


What is Urban VPN, and how does it work?

Urban VPN is a virtual private network (VPN) service that provides users with secure and encrypted internet access. It works by routing your internet connection through a remote server, which masks your IP address and encrypts your data. This allows you to bypass geo-restrictions, maintain your privacy online, and browse the Internet securely.

Can I use Urban VPN on all my devices?

Urban VPN supports many devices, including Windows, Mac, iOS, Android, and Linux. You can also install Urban VPN on your router, which will allow you to use the VPN on all devices connected to your network. The installation process will depend on your device and router, so refer to the Urban VPN website or support documentation for specific instructions.

Why am I encountering connection errors while using Urban VPN?

There can be several causes for connection errors with Urban VPN, including server overload, network configuration, router configuration, internet speed, and incorrect login information.

How can I troubleshoot connection problems with Urban VPN?

To troubleshoot connection problems with Urban VPN, you can try connecting to a different server, disabling your firewall or antivirus software, resetting your router, connecting to a different internet source, double-checking your login information, and reaching out to the Urban VPN support team for assistance.

What should I do if I can’t connect to any servers with Urban VPN?

If you cannot connect to any servers with Urban VPN, you can try the following steps: restart your device, reset your network settings, disable any VPN software or extensions you may be using, and check if your firewall or antivirus software is blocking the VPN connection. You can contact the Urban VPN support team for assistance if you cannot connect.


In conclusion, Urban VPN is a powerful and reliable virtual private network service that offers users a secure and encrypted internet connection. With its easy-to-use interface and wide range of supported devices, Urban VPN makes it simple for users to save their privacy and security online. Whether you are looking to bypass geo-restrictions, maintain your anonymity, or browse the Internet securely, Urban VPN has you covered.

However, connection errors can occur from time to time, and various factors, including server overload, network configuration, router configuration, internet speed, and incorrect login information, can cause these issues. Fortunately, many of these issues can be resolved by trying different troubleshooting steps, such as connecting to a different server, disabling firewalls and antivirus software, resetting routers, and double-checking login information.

The support team is available to assist you if you still need help with your Urban VPN connection. They have a wealth of wisdom and experience and are dedicated to helping users resolve any issues they may face. With its reliable service, easy-to-use interface, and responsive support team, Urban VPN is a great choice for anyone looking to secure online activities. Urban VPN has the features and capabilities to meet your needs, whether you are a casual user or a power user.

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